Symptoms / Diagnosis of F-Connectors Problems
The F Connectors connect your coaxial cable to your Sky or Freesat box and LNB. These connectors can sometimes come loose or even fall away from the box or LNB, causing intermittent signal loss or even total loss of signal. On Sky Plus and Sky Plus HD boxes, there are two connectors and a loose F Connector on input 2 may result in failed or poor quality recordings.
To check your F Connector at the box end isn’t loose, simply turn the bolt clockwise with your hand until it feels secure. Then check your signal using the settings on your Sky box. If you don’t notice any improvement, there may be a more complicated problem with your equipment and you may require an engineer. Give Sat Insure a call on 0800 121 8611 to find out if you are eligible for free technical support.
We offer free over the phone help, to speak to our UK based help desk see the options below:
0800 121 8611
Our Opening hours are:
Monday - Friday: 8am - 8pm
Saturday: 9am - 7pm
Sunday: 9am - 6pm.
Simply fill in the form below and we will call you back..