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Sky Box Spring Clean

Summer is here but it’s never too late to give your SKY TV a really good Spring Clean!

We’re all guilty of recording shows we fancy watching on a whim and yet don’t have time to get around to later, so at Sat Insure we’ve put together a countdown of the Top 5 helpful tips and tricks you can use to make sure your Sky Box is in great working order!

We’re going to begin with the Planner Rebuild for SKY+ and SKY+ HD as this is the fastest way to fix minor issues with the Sky Box HDD (or Hard Drive).

SKY Planner Rebuild - Sky Box Spring Clean

One thing that people often underestimate is the amount their Sky picture can be affected by rain itself. This is due to the cloud/rain drops literally absorbing the microwave radio frequency (RF) from the satellite itself and decreasing the signal strength.

If your recordings fail or you get an error message which says “Sky+ playback and recording unavailable”, more often than not it will be a minor issue with the HDD (hard drive) which can be easily resolved by doing a “planner rebuild”.

This reorganises the files and folders on the hard drive and makes it run smoother: -

Planner Rebuild for SKY+ - Sky Box Spring Clean

planner rebuild for SKY Box +

  1. Press ‘Services’ on the remote.
  2. Press ‘4’ (System setup) Press ‘0’ then ‘1’ then select (This is the hidden menu)
  3. Press ‘7’ for SKY+ Planner Rebuild. (A message should appear saying ‘this will take a few minutes to complete’.)
  4. Wait 5 minutes and then record a programme for 30 minutes to see if it has worked.

Planner Rebuild for SKY+ HD

planner rebuild for SKY Box +HD

  1. Press ‘Services’ on the remote.
  2. Press ‘right arrow’ to get to settings.
  3. Press ‘down arrow’ to highlight ‘picture’ in yellow.
  4. Press ‘0’ then ‘1’ then select. (This is a hidden menu).
  5. Scroll with ‘left arrow’ to the ‘Planner Rebuild’ tab and press select. (A message should appear saying ‘this will take a few minutes to complete’.)
  6. Wait 5 mins and then record a programme for 30 mins to see if it has worked.

If these steps fail to resolve your issue it could be that it is more involved, so you may wish to call and talk to our Technical Support team on 0800 121 8611.

Next time we’ll look at how to do a Sky Box ‘Soft Reset’ - a simple trick that gives your Sky Box and can fix a myriad of issues very quickly.

Don’t forget to check out Technical Support page for further advice.