Sky Dish Cable Problems

The cables that run from your Sky dish into the box are called coaxial cables. Damage to these cables is likely to cause problems with your signal disrupt your viewing. For example, in strong winds these cables can come loose and fall away from the dish, or alternatively heavy rains could allow water to get into the cabling. This will usually result in either intermittent or total loss of signal.

Symptoms / Diagnosis of Sky Dish Cable Problems
The cables that run from your Sky dish into the box are called the coaxial cables, and damage to these cables is likely to disrupt your viewing, and cause problems with your signal. For example, in strong winds cable can come loose and fall away from this dish, or heavy rains could allow water to get into the cabling. This will usually result intermittent signal loss, or total loss of signal.

Picture of Sky No Signal Error Message

The Solution
In cases where the external cabling has been damaged, professional help is usually required. Sometimes it’s as simple as reconnecting a loose connection, but in some cases a whole new cable run may be required. For example if water has breached the cable sheathing and caused them to rust.

Still Can't Fix It? Get In Touch

We offer free over the phone help, to speak to our UK based help desk see the options below:

Phone Us For Free


0800 121 8611
Our Opening hours are:
Monday - Friday: 8am - 8pm
Saturday: 9am - 7pm
Sunday: 9am - 6pm.

Request A Call Back


Simply fill in the form below and we will call you back.

.

Send Us An Email


If you wish to send us an email our address is enquiries@satinsure.com. Alternatively you can use out web form by clicking the button below.

Email Form